Protection in the smartphone era
The rise of the smartphone has greatly increased the importance of mobile phone insurance, as users seek to protect both their valuable handsets and the personal and sensitive data they contain. Our partners in the insurance industry look to Brightstar 20:20 Mobile for expertise in smartphone supply, logistics and user support. Our solutions are designed to increase customer satisfaction while reducing the cost of delivering support and of covering risks.
Contact us to find out how we help mobile phone insurance providers to:
- Elevate the customer experience via in-life policy benefits and device support services
- Increase customer lifetime value through service upgrades that deliver greater protection and positive claim outcomes
- Reduce the incidence of invalid claims using call centre technical support and over the air troubleshooting techniques
- Minimise the cost of satisfying claims with a range of handset alternatives that leverages our buying power and in-house authorised repair services